The 10 Worst Traits of Even the Great Entrepreneurs

Does it really take a few flaws to make a great entrepreneur, or are the rest of us just confused about what a perfect business person is all about? In the past I’ve written about the positive attributes of great entrepreneurs, so this time I thought I would focus on the negatives that I see often, and I challenge you to find someone that has all the positives and none of the negatives.

We’ve all heard the old adage that “nice guys finish last,” so I would quickly concede that positive and negative are relative terms, depending on the context. For example, if a customer is being particularly obnoxious or demanding, would a great entrepreneur respectfully show him the door, or accommodate his demands, with the positive goal of satisfying every customer?

The entrepreneur with the positive traits to calmly and patiently handle tough customers, vendors, and personnel situations, balancing all the issues, I would evaluate as a great one. Yet here are a few other traits that I see in great entrepreneurs, which don’t seem so positive for the entrepreneur, his team, customers, or investors:

Multitasking to the extent of thrashing. Entrepreneurs often have a thousand things going in their mind, and switch so rapidly from one to the other that they leave many people confused, including themselves. The result is that important tasks get short shrift, and relationships suffer. Don’t let multitasking supersede focus and real listening.

Demands perfection from all. Entrepreneurs who are perfectionists are never satisfied with their own work, as well as the work of others. This can cause delays and costs in the business, as well as friction and frustration in relationships with team members, partners, and customers. Steve Jobs survived this imperfection, or it made Apple famous.

Strong convictions bordering on obstinate. The best leaders have strong convictions, but listen to others, and are willing to compromise when required, to move the ball forward. In business, if you refuse to compromise to meets the needs of customers, your competitors will replace you. Business is no place for stubbornness.

Not a team player. Most entrepreneurs start their business because they perceive a need in the market not seen by others, and often they just don’t enjoy working with others. In time, however, every business requires a team, and giving up control becomes a constant struggle. Some entrepreneurs simply jump ship and start again.

Over-confident to the point of being egotistical. Letting your ego drive decisions is not the same as confidence based on knowledge and trust. While entrepreneurs need a healthy ego for body armor, it can quickly become the negative trait of arrogance if not tempered. Many put Ted Turner and Larry Ellison in this category.

Procrastination on certain challenges. Sometimes I see very smart entrepreneurs who struggle with tough issues, like hiring and firing people. They may ignore these, or hand them off to a capable business partner. The positive traits of learning, management disciplines, and timely decisions have to step forward consistently to grow a business.

Paranoid reaching delusional proportions. The good trait of being alert and cautious when approaching new people and new partners can easily morph into paranoia, where the entrepreneur trusts no one, and thinks all deals are a potential plot. The best entrepreneurs believe they can find win-win relationships with partners and investors.

Work-life balance and workaholic tendencies. Most entrepreneurs will admit to being a workaholic at some stage of their startup. Ultimately this dedication will be seen as a negative trait by partners, family members, and team members, and can limit your business growth. Migrate to the positive traits of delegation and organization.

Often emotional and temperamental. Passion and sensitivity to people are key traits in every good entrepreneur, but in some cases, these can seem to escalate to mood changes and emotional outbursts for no reason. At this point the leader may make less rational decisions, and loses the loyalty and trust of associates and customers.

Looks at the world through colored lenses. Successful entrepreneurs can easily lose sight of the real business world, once the perks of power and influence set in. Many say this happened to Tony Hayward, BP CEO, after the Gulf oil spill, and AIG executives before the recent Depression. The time to worry is when you start seeing humility as a character flaw, rather than a positive trait.

Every successful entrepreneur can probably relate to these not-so-positive traits, and in many cases, will attest that without one or more of them, their startup would likely have failed. The question is whether that makes them good traits, which should be learned and nurtured by every young entrepreneur who is striving to be great. I think not. There has to be a better way.

CEO & Founder of Startup Professionals, Inc.; Advisory Board Member for multiple startups; ATIF Angels Selection Committee; Entrepreneur in Residence at ASU and Thunderbird School of Global Management. Published on Forbes, Gust, Young Entrepreneur, Harvard Business Review, and Huffington Post.


5 Ways to Maximize the New LinkedIn Profile Layout

Brand You, Inc.

If you haven’t heard, your LinkedIn profile is about to get a face-lift – if it hasn’t already. LinkedIn announced in mid-October that it would be rolling out a new look to profile pages aiming to make it easier to showcase your experience and connect with others. To see examples of the new page, click here for an interactive example or click here to see my full profile in the new format (click the link on the right to view the Full Profile).

With the new layout, it is becoming more important than ever for you to complete your LinkedIn profile so that recruiters can gain better insight into your skills, experience and talents. Here are five tips to prepare your LinkedIn profile for the updated look. 1) Add a Professional Photo of Yourself

The new profile page has a prominent placeholder for a photo of you. As you seek…

View original post 599 more words

Some tips for attempting to land that new job

1. Be known by the right people

According to some sources, over 80% of jobs are given to those with some kind of personal connection to the employer. That means those without connections already have the odds stacked against them 5 to 1. There’s no magic formulae that you will suddenly make you known by the right people but coming from a wealthy, well-connected family and/or a prestigious university can help. To quote a venture capitalist blog:

“The truth is, who you know matters more than what you know. This is not to say that being smart and knowledgable is useless. Knowing “what” is often an effective means of getting introduced to the right “whos”. But ultimately, the people you know and trust (and more importantly who trust you) matter more than the factual knowledge you may have at your immediate disposal.”

2. Include a photo with your resume

Conventional wisdom says you’re not supposed to supply a picture with your resume because some companies will pass over you because they don’t like people of your particular ethnic background. Include your photo anyway; you’ll save yourself the pain of visiting places where the idiots reject you because of the way you look.

Do you ever get the feeling that you would/wouldn’t like someone just by looking at their picture? Employers get that feeling too and the smart ones take it seriously. A large part of a job involves getting along with employers and cowerkers.

3. Look good and use body language that conveys you’re interested in the position

The interview consists of two separate sections. The view, and the interrogation. The first 15 seconds of the interview is called the view. Looking bad and/or displaying incorrect mannerisms during this time period are surefire ways to be dropped from consideration for a position before any questions are fired.

4. Play up your skills and experience

Employers like to scare potential employees away from lying by stating that any deviation from the truth will be grounds for dismissal later on. What they fail to mention is that everyone they interview is exaggerating their skills and experience. By shooting straight you are just about guaranteed to be passed over. I would advise against outright lying unless you are extremely smart and believe you can learn the skills you lied about on-the-fly. Generally this won’t work though because the same dishonesty that makes you lie about their skills will also cause you to overestimate your intellegence.

5. Realize that in a good amount of cases what lands you a job is how much the employer likes you as a person

Ask yourself this question, do I appear likable to strangers? Can I get along with many different types of people? Am I able to mute my negative attitude long enough to make it through a couple rounds of job interviews. A lot of business involves social or soft skills one can only learn by observing and mimicking those with more experience in the field. These are skills books and lectures could never teach even if they tried. You’ll see lots of job advice columns droning on about education but realize many of these columns are sponsored by online universities.

What “My Rich Dad Said”

The business lessons I’ve learned have come not only from my own businesses but from working with thousands of small businesses in cities around the world.
Many business owners will have heard the terms:
Business Plan
But what do these words mean? Well, the definitions will mean different things to different people. My goal is to give you definitions that you can put into practice right away.
First we’ll define all three and then we’ll look at how to implement them in your business.
What is a vision? In my opinion, the vision of a company is the overriding future goal that you have for your business. This vision is clear, quantifiable and – if you communicated it to others, such as your friends or your staff – easily understood.
A vision is a clear future event or development that you can anticipate and plan for. For example, if you owned a hair salon your vision could be: To be voted the number one hair salon in my city, state or country by the Hair Industry Association and to have revenues of $500,000 by the third year of business.
What about a mission? I like to define a mission as your overriding direction – what you aim to achieve that is not quantifiable and does not have an end date.
For instance, Starbucks mission is: To contribute positively to our communities and our environment.
Another example of a mission is the Rich Dad mission which is: To elevate the financial well-being of humanity
While we can think that this mission could one day be achieved, more likely it will be on ongoing process that will never end.

Your Business Plan
A business plan sets out the future strategy and financial development of a business, usually covering a period of several years.
Every business person knows that every business needs a plan. However, too many companies spend a lot of time and money putting together a business plan that then sits on a shelf and is never seen again. What’s the point of that?
A business plan should be a working document that you revisit at least once a year – preferably twice – and that outlines all the actions you need to take to move the business toward its goals – or its vision – and is in line with its mission.
A typical business plan will have three components.
Marketing Plan
Operations Plan
Financial Plan

Marketing Plan
What marketing activities are you going to implement in a set period of time to help achieve your sales goals? Will you use direct mail, telemarketing, email marketing, strategic partnerships or advertising to achieve your sales targets?

Operations Plan
Review the resources you have and the way the business operates. Is the business running efficiently? Did you have any issues or challenges with delivery or service? If so, what new resources or systems need to be put in place to ensure that the business is able to deliver its products or services in an efficient way to enable the sales targets to be met?

Financial Plan
This is the most crucial of all. Your financial plan, or cash flow, should be projected monthly, if not weekly, with clear details on what funds are expected in, what will go out, and what will be left. It should be reviewed at the end of each period to discern the differences between the expected result and the actual result. If you’ve fallen short of expectations, you can determine how to change that.
A business plan doesn’t have to be dozens of pages long. In fact, the longer it is the less likely you will be to want to look at it.
So, start with a document that is just a few pages long, but most importantly: refer to it often!
To review: First outline your Vision – what is it that you want to achieve and by when? Remember: keep it simple.
Then, define your mission – you may not know right now what that is, but keep in mind that when you started your business there very likely was a reason (other than money) that you had in mind. If you’re unsure… brainstorm with others to come up with something. I know that for me, our company mission ‘to provide transformational business education that improves the lives of our customers’ gets my staff excited.
Finally, put together a short-term plan. If you’ve been in business for while, you are more likely to be able to see into the future three to five years, or longer. If you’re new in business, then maybe six or 12 months is as far as you can plan. And that’s just fine.
Each piece plays a vital role…and a clear vision, mission and plan are at the heart of every successful business.
By now you have a sense of how Rich Dad thinks…so it’s time to get started and DO IT. As you lay the foundation for your financial journey you will ask yourself many questions. Your honest answers will help you visualize Your Dream, set Your Goals and craft Your Plan of action that will deliver the rewards you seek.
Getting started requires two action steps: First, you need to determine your general financial goal and, second, you have to become financially literate so that you learn to think like the rich.

Questions you need to ask yourself in setting your financial goal:
What do I want to attain?
Do I want to be financially secure?
Do I want to be comfortable? Or…
Do I want to be rich?
The answer to this question is important because it will determine which quadrant you stay in or enter and how you go about making money inside that quadrant.
Keep in mind that a ‘goal’ is different from a ‘wish.’ You may wish to be rich, but that doesn’t mean you’ve taken any practical steps to make that ‘wish’ come true.
If you’ve ever earned enough money to put some aside, like most people you’ve probably invested it with an eye toward security – since, perhaps, you can’t imagine yourself ever getting rich.
Be honest with yourself about the things that are important to you.
“Most people dream of becoming rich, but it isn’t their first choice,” Rich Dad said. That’s because the effort and uncertainty of becoming rich disturbs them and they seek refuge in the easier goals of security or comfort.
People who make security and comfort their first and second choices are often seeking a single ‘hot investment tip’ – a simple, risk-free way of getting rich quick. Some people do get rich on one lucky investment, but all too frequently the money they amass is later lost.
Examine Your Long-Term Goals
If you’re really serious about achieving financial freedom – about moving from the left to the right side of the CASHFLOW Quadrant and staying there – it’s time to examine closely how you prioritize your long-term goals.
Determining what you value most will save you many agonizing decisions and sleepless nights later. A good way of getting started in goal-setting is to write down what you perceive as the pros and cons of each possible goal.
Depending upon how the pros weigh in against the cons, you may actually find yourself putting your goals in a new order. This exercise suggests possibilities that you might not have imagined and can be priceless in terms of the impact that it can have on your financial future. Often times when people try to live frugally – scrimping and saving – they think they’re being financially smart. In truth, they’re limiting themselves.
Most people spend their lives imprisoned by financial ignorance. It shows in their faces and in their attitudes, especially as they grow older. They begin to look like wild lions trapped in their cages, pacing back and forth while they mull over what happened to the life they once knew.
How can you escape this fate? Draft a series of personalized financial plans: One for security, another for comfort, and a third for rich. This will help you visualize the possibilities.
Step 1 – Write a Plan for Lifetime Financial Security
What does security mean to you? The absence of stress and worry? Few, if any, sleepless nights?
Determine exactly what you need to do to achieve your vision of security.
If you’ve decided that your first priority is to be rich, this step may seem mechanical and boring – even unnecessary. Because when you plan for security, you’re planning for a world of ‘not enough.’ One of the goals of this step is to motivate you to reach beyond a goal that might limit your potential.
Step 2: Write a Plan for Lifetime Comfort
What does comfort mean to you? A big house and two cars? A house, a vacation cottage and three cars? Obviously, this plan will be a little more aggressive than the first one. And it will be less boring because when you plan for a world of ‘enough,’ there are more choices open to you. Your challenge will be to choose.
Step 3: Write a Financial Plan for Becoming Rich
This will be your most aggressive plan – and the most exciting. For, now, you are anticipating a world of ‘more than enough.’ You’ll be faced with a myriad of choices, for opportunities to make money are all around you.
As with the previous plan, your challenge will be coping with the abundance of possibilities. You don’t want to wander through life like a kid in a candy store, so distracted by choices that you can never make one.
Think this plan through carefully and thoroughly.
This exercise illuminates the fact that you have choices – more than you’ve ever imagined and that you need to make decisions about those choices. Too many people go from job to job or business to business without getting where they want to be financially. They wander through life without a plan and all the while their most precious asset – time – is fleeting.
This doesn’t have to happen to you.
As you read rich dad’s plan, we recommend paying close attention to your internal dialogue, which is the conversation you have with yourself. Notice if you are saying, you can or you can’t and if you’re saying that if it sounds too hard and you want an easier answer. If you find yourself saying “I can’t” too often and want easier investment answers, then mutual funds may be the answer for you.
Rich Dad’s Power Investing …
a plan for people who want to afford anything they want. This is the basic plan that the richest investors in the world follow. The Rich Dad’s Power Investing Plan cosists of, starting a business, investing the cash flow from the business into real estate, and then balancing your asset classes with investing your excess cash flow in paper assets.
Your own personal business is by far your best asset because, if successful, you can generate the most income with less work and with the least taxes.
The drawback: Of course, if you are not successful in building a profitable business, a business can be a very big liability and loss of money, which is why we often recommend starting a part-time business before quitting your daytime job.

Accelerator #1: Other People’s Money
The first accelerator in starting a business is to use other people’s money. As you become a better businessperson, this will become easier because investors like winners.

Accelerator #2: Entity Selection
Choosing the proper entity in which to hold your business is critical. You absolutely do NOT want to hold your business as a sole proprietorship or general partnership.
Review the various requirements and benefits of a C Corporation, S Corporation, Limited Liability Company (LLC), or Limited Partnership (LP) with your attorney and tax advisor to see which entity will provide the best protection for your business and result in the best tax advantages, thus maximizing your cash flow.

Accelerator #3: Other People’s Time
If you are a good business owner, you have the leverage of other people and systems doing your work. In other words, if you are a good businessperson, it is the same as earning money for nothing, once the business is up and running. Most people will have to work for money for much of their lives because they work for a business rather than work to build a business.

Accelerator #4: Tax Laws
The taxman is on your side as a business owner. Review Chapter 5 of the book Rich Dad’s Who Took My Money on how the tax laws were written to benefit business owners and investors.

Accelerator #5: Charity
My rich dad always reminded me of the saying, “Give and you shall receive.” Being generous and giving back to the community are essential elements in growing your business. You may not know how the returns on your charitable giving will be realized, but they will be. The more people you serve, the richer you will become.


Accelerator #6: Other People’s Money
My banker is on my side for investing in real estate.

Accelerator #7: Entity Selection
Entity selection is again critical in understanding the secrets and strategies that the rich have used for generations to protect their real estate assets.

Accelerator #8: Tax Laws – Depreciation and Real Estate Paper Losses
The tax man offers great accelerators in your real estate income and cash flow in the form of depreciation. You will want to get competent advice from your tax strategist, as the choice may also be important based on your state/local laws.

Accelerator #9: Tax-Exempt
The tax man offers even greater leveraged advantages to investors who invest in projects the government needs financial assistance in.

Accelerator #10 – Hedge Funds
Hedge funds allow me to invest with insurance. They have the benefits offered by mutual funds in that they are “easy,” but without the downside risk. There are many different hedge fund strategies but their primary goal is to reduce volatility and risk while preserving their investors’ capital and delivering positive returns under all market conditions.

Accelerator #11 – Options
Investing in stock options allows me to leverage my investments in paper assets. Instead of buying the stock I can still control it through the purchase of options for a fraction of the cost.

Accelerator #12: PPMs (Private Placement Memorandums)
A private placement memorandum, however, is an offering of stock in a company that is exempt from federal registration. In March 1982, the SEC adopted Regulation D to coordinate the limited offering exemptions and to streamline the existing requirements applicable to private placements and sales of securities. Again, the documentation and legal requirements of this type of investment are critically important. You need competent securities legal advice as well as tax advice to select the funding tool appropriate for your situation.

Accelerator #13: IPOs (Initial Public Offerings)
An initial public offering (IPO) is a company’s first sale of stock to the public. Typically, an IPO involves the stock from a young, new, and not usually well known company. An IPO is highly regulated and costly to prepare, as it requires tremendous legal and accounting professional time.

Quinton’s Job News


Volt – is seeking a Warehouse Person in Fontana, CA.  Must have strong knowledge using a hand held RF scanner.  Job #300189-6980-7-328822.  $10.27/hr.

UTI United States, Inc – is seeking a Warehouse/Distribution Center Supervisor in Fontana, CA.  Responsible for supervising the distribution activities and staff, shipping, picking, receiving, or quality control.

Off Broadway Shoes – is seeking a Manager in Ontario, CA.  Leadership, supervision and training of high volume big box store.

Apria Healthcare – is seeking a Delivery Tech in Victorville, CA.  Ref #028926.  Pulls, packs, delivers and picks up medications, supplies and basic equipment.

Shea Properties – is seeking a Community Development Assistant in Corona, CA.  Knowledge of the home building industry a plus.  Shea Properties in the “what.”  Corona, CA in the “where.”

CRST Trucking – Company Sponsored Training.  Obtain Class A CDL in 2 ½ weeks.  Now hiring recent truck school grads & experienced drivers in Riverside, CA.  Call (800) 781-2778 or email

Best Buy – is seeking a Sales Lead Person-Home & Mobile Entertainment in Rancho Cucamonga, CA.  Best Buy in the “what.”  Rancho Cucamonga, CA in the “where.”

Val Verde Unified School District – is seeking a Substitute Licensed Vocational Nurse in Perris, CA.  $18.30/hr.

City of Colton, CA – is seeking a Water Distribution Operator I in Colton, CA.  $18.18-$24.32/hr.

Confidential – is seeking an extremely detail oriented Housekeeper in Riverside, CA.  $15.00-$20.00/hr.

Endeavor Telecom, Inc – is seeking a Home Security Field Tech in Riverside, CA.

City of Upland, CA – is seeking a Purchasing Tech (Accounting) in Upland, CA.  $20.58-$27.69/hr.

Kohl’s – is seeking a PT Flex Material Handler in San Bernardino, CA.  Picking, packing, replenishment, shipping, receiving, inventory and re-warehousing.

Gerdau – is seeking Production Laborers in Rancho Cucamonga, CA.  Now hiring Entry-Level I Laborer.  Ref #175070ILGGA.

Structure Networks – is seeking a Help Desk Person in Alta Loma, CA.  BA, 7-10 yrs exp.   $70,000-$85,000k/yr.

Saladino’s – is seeking an Order Selector in Ontario, CA.  Connecting Family, Friends and Food.  Saladino’s in the “what.”  Ontario, CA in the “where.”

Reyes Beverage Group – is seeking a Merchandiser in San Bernardino, CA.  Delivery schedules, order inputs, etc.  Reyes Beverage Group in the “what.”  San Bernardino, CA in the “where.”

Americold – is seeking 3 Dock Clerks in Ontario, CA.  Verify all orders and record shipping and receiving information.  Americold in the “what.”  Ontario, CA in the “where.”

Cardinal Health – is seeking an Associate II Warehouse Operations Person in Ontario, CA.  Performing/controlling a combination of manual or automatic tasks for the receipt, storage and shipment of product.  Cardinal Health in the “what.”  Ontario, CA in the “where.”

Neiman Marcus – is seeking a Merchandiser in San Bernardino, CA.  Responsible for supporting the Loss Prevention/Operation Manager by overseeing all aspects of shipping of new goods, etc.  Merchandiser in the “what.”  San Bernardino, CA in the “where.”

UTC-Aerospace Systems – is seeking an Assembler in Riverside, CA.  Must be able to wear the necessary personal protective equipment to work with chemicals.  UTC in the “what.”  Riverside, CA in the “where.”

Staff Right Solutions, Inc – is seeking Forklift Drivers in Ontario, CA.  Must be able to lift 50-100 lbs.  $10.00/hr.

Sport Chalet – is seeking a Distribution Center Supervisor-Operations in Ontario, CA.  Responsible for leading and supporting associates through all functional areas of the distribution center.  Sport Chalet in the “what.”  Ontario, CA in the “where.”

Masonite Corporation – is seeking an Inventory Clerk in Moreno Valley, CA.  Ref #2013-1998.  Verify accurate usage of all raw materials.

CORESTAFF – is seeking a Warehouse Clerk in Rancho Cucamonga, CA.  Job #1308.  $12.00/hr.  Acts as back-up delivery employee when necessary.

Dream Team Staffing – is seeking a FT Inventory Clerk in Riverside, CA.  $11.50/hr.  Inventory Clerk with sit down forklift exp.  Send resume to ANABELE@

Niagara Bottling – is seeking a Warehouse Department Manager in Ontario, CA.  Overseas activities of warehouse operations including materials and keeping warehouse inventory current.  Niagara Bottling in the “what.”  Ontario, CA in the “where.”

Deploy HR, Inc – is seeking a Cost Accountant-Food Distribution Center in Fontana, CA.  Lifting up to 10 lbs.  Sitting at a computer for long periods of time.  Climbing stairs and walking through warehouse.

Intelligrated – is seeking Installers-Mechanical in Ontario, CA.  Temp job – 6 months.  Ability to stand or walk on concrete or steel grating for an entire shift.  Intelligrated in the “what.”  Ontario, CA in the “where.”

Lab Support – is seeking a QA Inspector/Auditor in Riverside, CA.  Verify that all raw materials and packaging components are properly received, stored in the warehouse for raw materials.  Lab Support in the “what.  Riverside, CA in the “where.”


Ewing Irrigation Products – is seeking a Counter Sales Person, a Warehouse Person, and a Driver Entry-Level position.  Ref #Branch123.

Accellent – is seeking a Production Worker in Upland, CA, to cycle and run machines.

Diamond Staffing – is seeking an Inventory/Forklift Driver in Riverside, CA.  $11.50/hr.  Temp-to-hire.  Send resume to VCANO@DIAMONDSTAFFINGINC.COM.  Diamond Staffing I in the “what.”  Riverside, CA in the “where.”

Dawn Food Products – is seeking a Distribution Sales Manager II in Ontario, CA.  Ref #84.  Manage the overall activities of the department including the directory, advising, and managing of direct and indirect subordinates to ensure strong team member team performance.

MAC Incorporated – is seeking a Packaging Operator in Corona, CA.  $11.00-$13.00/hr.  Routine packaging of a variety of bottles, or blistering and cleans, assembles and dissembles packaging machinery.  MAC Incorporated in the “what.”  Corona, CA in the “where.”

Off Broadway Shoes – is seeking a Manager in Ontario, CA.

Oakley – is seeking a Distribution Manager in Ontario, CA.  Oakley in the “what.”  Ontario, CA in the “where.”

Dr. Pepper Snapple Group – is seeking a Seasonal Class A Delivery Driver in Riverside, CA.  $16.50/hr.  Dr. Pepper Snapple Group in the “what.”  Riverside, CA in the “where.”

Goodwill Southern California – is seeking an Assistant Service Rep in San Bernardino, CA.  Goodwill in the “what.”  San Bernardino, CA in the “where.”

Wells Fargo – is seeking an Administrative Assistant in San Bernardino, CA.  Performs moderately complex to complete administrative tasks for a manager, department, and/or business unit.

City of Rancho Cucamonga, CA – is seeking a Recreation Assistant in Rancho Cucamonga, CA.  $9.54-$12.26/hr.

Department of Veteran Affairs – is seeking a Cemetery Caretaker in Riverside, CA.  $18.15-$21.17/hr.  VA encourages people with disabilities to apply.  Close date June 19, 2013.  VIN896283.

City of Rancho Cucamonga – is seeking a PT Information Service Tech Intern in Rancho Cucamonga, CA.

Lamps Plus – is seeking a General Warehouse Person in Redlands, CA.  $9.50/hr.  Apply in person, Lamps Plus Distribution Center, 9425 California Center, Redlands, CA 92374.

Merit Oil Co – is seeking Petroleum Wethose Drivers in Bloomington, CA.  Must have a class “A” with Tx endorsements.  Bring a current DMV H6 print out.  Apply in Person, 1800 S. Riverside Ave., Colton, CA.

Kimco – is seeking Forklift Operators in Chino, CA.  $9.50/hr.  Apply in person Tue, Wed, Thur, 9am-12pm, 5065 Eucalyptus Ave., Chino, CA 91710.  Bring a pen and 2 forms of ID.

Fontana Paper Mills – is seeking Wrapper/Stackers in Fontana, CA.  $10.50/hr.  Apply in person M-F, 8am-3:30pm, 13733 Valley Blvd., Fontana, CA 92335.

Manheim – is seeking a PT Driver-Customer Shuttle Person in Riverside, CA.  Manheim in the “what.”  Riverside, CA in the “where.”

Lowe’s – is seeking a Delivery Driver in Ontario, CA.  Read maps, follow specific delivery directions and instructions, determine cost efficient routes and time efficient scheduling of deliveries.  Lowe’s in the “what.”  Ontario, CA in the “where.”

Waste Management – is seeking a Route Manager in Corona, CA.  Manage collection routes and driver/laborer performances on a daily basis.  Waste Management in the “what.”  Corona, CA in the “where.”

Matheson – is seeking a Cylinder Truck Driver in Rancho Cucamonga, CA.  This is a safety sensitive position; drug test required.  Matheson in the “what.”  Rancho Cucamonga, CA in the “where.”

National Construction Rentals, Inc – is seeking a Yard Worker in Fontana, CA.  $9.00-$12.00/hr.  Requires interaction with co-workers and supervisors and minimal contact with customer.

NFL Industries – is seeking Local Company Drivers in Chino, CA.  Ref #798.  Average weekly pays $850.00.  Home daily!!

Safeway Corporation – is seeking a Courtesy Clerk in Corona, CA.  Greets customers, bag groceries, helps customers out to their cars and collects empty carts for return to the store.  Safeway in the “what.”  Corona, CA in the “where.”

ABS Auto Auction – is seeking an Accounting Clerk I in Colton, CA.  Must be organized and able to multi-task.  Position M-F, no nights or weekends.  ABS in the “what.”  Colton, CA in the “where.”

Kelly Services – is seeking a Shipping Clerk in Redlands, CA.  Boxes units for shipment, weighs boxed units to calculate shipping costs.  Kelley Services in the “what.”  Redlands, CA in the “where.”

Veolia Water – is seeking an O & M Tech in Rialto, CA.  Performs maintenance tasks, and performs janitorial and laborer duties.  This is an Entry-Level position.  www.veoliawaterna.comcareers

Confidential – is seeking a Rabbit Sitter in Corona, CA.  Need reliable person to feed, water, change hay/litter box and give love to two rabbits when owner on vacation.

San Manuel Indian Bingo & Casino – is seeking a Surveillance Officer in Highland, CA.

Easter Seals of Southern California – is seeking an Early Childhood Education Aide in Montclair, CA.  $9.00/hr.  30 hours, part-time temp until August 31, 2013.

Charter Communications – is seeking a Broadband Installer in Riverside, CA.  Entry-Level position with training provided.

Best Buy – is seeking a Geek Squad Customer Service Agent in San Bernardino, CA.  Best Buy in the “what.”  San Bernardino, CA in the “where.”

Interplace –is seeking a Bilingual English/Korean or Chinese Sales Assistant in Fontana, CA.  Casual work environment.  Competitive salary.

Joe’s Crab Shack – is seeking a Dishwasher, a Server and a Host in Rancho Cucamonga, CA.  Ref #us-12203740.

Johnston Department, Olen Jones, Teacher, Immanuel Baptist Sunday School, 28355 Baseline, Highland, CA 92346

Q Doswell, II –



Nobody really wants to have a crucial conversation that produces bad results.  Preparing for a crucial conversation is the best way to establish a foundation for a favorable outcome.  Not planning for these conversations can result in your losing your temper.  You cannot also end up saying the wrong things.  Sometimes we engage in conversations that leave us feeling frustrated.  There are a number of valuable lessons you can learn from the book, Crucial Conversations.  I have found this book to be a great resource.  I use the principles I have learned  in training and coaching my clients.

In the book, Crucial Conversations, there is a story about an executive, Greta.  Greta, the CEO, was leading a two-hour meeting with her top employers.  During the meeting a member of the team confronted her regarding her congruence.  Greta wanted to reduce costs however her actions did not show this.  When confronted by the employee Greta had to choose her response.  Would it be a professional response or  result in conflict.  Of course, conflict can be both uncomfortable and disarming.  However conflict when handled properly does not have to end badly.


The authors of the book, Crucial Conversations: Tools For Talking When Stakes Are High, define a crucial conversation as a discussion between two or more people where:

  1. Stakes are high
  2. Opinions vary
  3. And emotions run strong.

There are techniques that you can master as a leader to handle any situations.  How you handle conflict in any situation whether it is personal or professional will determine your success.  It also directly impacts the quality of your relationships.

So, what steps will help you in preparing for a crucial conversation?  Asking the question “what do I really want here” is key when engaging in meaningful dialogue.  This questions will help you to evaluate your motives.  In addition prepping in advance allows you to look at different scenarios.

Stopping to ask yourself “what do I really want here” will also help you focus on your priorities.  Here are a few questions to consider:

  • What are my goals for this meeting?
  • What do I hope to gain by having this conversation?
  • Will the person be better off when our interaction has ended?
  • How will I feel?
  • Do I appreciate the value of this relationship?
  • What are my underlying motives for this interaction?

I have found all of these questions to be very helpful when working with the leaders on my team.  I remember a conversation I had several years ago with one of my team leaders.  The leader called me to discuss a sensitive topic regarding something I had done.  My initial thought was “how dare you.”  However I did not verbally say this.  Instead I thought what do I really want to happen from this conversation.  I focused on the person and what they were saying.  I really sought to understand their perspective instead of trying to explain myself.  As a result of our time together, the time member felt heard and we continue to have crucial conversations when necessary.

Let’s look at the 5 steps to prepare for a crucial conversation.

  1. Keep your mind on the goal. By focusing on the goal you can avoid trying to win.  You are also able to gauge your emotions.
  2. Don’t accuse others. Seek to gain an understanding of the other person’s perspective.  That leads to another important step.
  3. Work on your listening skills. Develop a pattern of listening intently to others.
  4. Practice pausing. Before responding to the person, pause and think about your comments.
  5. Be willing to engage in the dialogue. Mentally being prepared to stay fully engaged in the dialogue will help you to avoid shutting down or arguing your point.

These steps will help you get the most out of each interaction.  Remember, keep your mind on the goal, don’t accuse others, work on your listening skills, practice pausing and be willing to engage in dialogue.  When you master these steps you will find that you really will get who you want from the interaction.

If you would like to learn more about the book Crucial Conversations and resources, click here.


How to Get A Job

By Thomas L. Friedman

Underneath the huge drop in demand that drove unemployment up to 9 percent during the recession, there’s been an important shift in the education-to-work model in America.

Anyone who’s been looking for a job knows what I mean. It is best summed up by the mantra from the Harvard education expert Tony Wagner that the world doesn’t care anymore what you know; all it cares “is what you can do with what you know.” And since jobs are evolving so quickly, with so many new tools, a bachelor’s degree is no longer considered an adequate proxy by employers for your ability to do a particular job — and, therefore, be hired.

So, more employers are designing their own tests to measure applicants’ skills. And they increasingly don’t care how those skills were acquired: home schooling, an online university, a massive open online course, or Yale. They just want to know one thing: Can you add value?

One of the best ways to understand the changing labor market is to talk to the co-founders of HireArt ( Eleonora Sharef, 27, a veteran of McKinsey; and Nick Sedlet, 28, a math whiz who left Goldman Sachs. Their start-up was designed to bridge the divide between job-seekers and job-creators.

“The market is broken on both sides,” explained Sharef. “Many applicants don’t have the skills that employers are seeking, and don’t know how to get them. But employers also … have unrealistic expectations.” They’re all “looking for purple unicorns: the perfect match. They don’t want to train you, and they expect you to be overqualified.” In the new economy, “you have to prove yourself, and we’re an avenue for candidates to do that,” said Sharef.

“A degree document is no longer a proxy for the competency employers need.” Too many of the “skills you need in the workplace today are not being taught by colleges.”

The way HireArt works, explained Sharef (who was my daughter’s college roommate), is that clients — from big companies, like Cisco, Safeway and Airbnb, to small family firms — come with a job description and then HireArt designs online written and video tests relevant for that job. Then HireArt culls through the results and offers up the most promising applicants to the company, which chooses among them.

With 50,000 registered job-seekers on HireArt’s platform, the company receives about 500 applicants per job opening, said Sharef, adding: “While it’s great that the Internet allows people to apply to lots of jobs, it has led to some very unhealthy behavior. Job-seekers tell me that they apply to as many as 500 jobs in four to five months without doing almost any research.

One candidate told me he had written a computer program that allowed him to auto-apply to every single job on Craigslist in a certain city. Given that candidates don’t self-select, recruiters think of résumés as ‘mostly spam,’ and their approach is to ‘wade through the mess’ to find the treasures. Of these, only one person gets hired — one out of 500 — so the ‘success rate’ is very low for us and for our candidates.”

How are people tested? HireArt asks candidates to do tasks that mimic the work they would do on the job. If it is for a Web analytics job, HireArt might ask: “You are hired as the marketing manager at an e-commerce company and asked to set up a Web site analytics system. What are the key performance indicators you would measure? How would you measure them?”

Or, if you want to be a social media manager, said Sharef, “you will have to demonstrate familiarity with Twitter, Facebook, Pinterest, Google+, HTML, On-Page SEO and Key Word Analysis.” Sample question: “Kanye West just released a new fashion collection. You can see it here. Imagine you had to write a tweet promoting this collection. What would your tweet be?” Someone applying for a sales job would have to record a sales pitch over video.

Added Sharef: “What surprises me most about people’s skills is how poor their writing and grammar are, even for college graduates. If we can’t get the basics right, there is a real problem.” Still, she adds, HireArt sees many talented people who are just “confused about what jobs they are qualified for, what jobs are out there and where they fit in.”

So what does she advise? Sharef pointed to one applicant, a Detroit woman who had worked as a cashier at Borders. She realized that that had no future, so she taught herself Excel. “We gave her a very rigorous test, and she outscored people who had gone to Stanford and Harvard. She ended up as a top applicant for a job that, on paper, she was completely unqualified for.”

People get rejected for jobs for two main reasons, said Sharef. One, “you’re not showing the employer how you will help them add value,” and, two, “you don’t know what you want, and it comes through because you have not learned the skills that are needed.”

The most successful job candidates, she added, are “inventors and solution-finders,” who are relentlessly “entrepreneurial” because they understand that many employers today don’t care about your résumé, degree or how you got your knowledge, but only what you can do and what you can continuously reinvent yourself to do.

A version of this op-ed appeared in print on May 29, 2013, on page A23 of the New York edition with the headline: How to Get A Job.

Goal Setting & New Years Resolutions: Getting Prepared For The New Year

by Dhane Crowley on December 28th, 2012

It’s that time of the year again ladies and gentlemen. Despite the fact that another year is coming to a close, its closing brings about a clean slate for the coming year.

Invest these last moments of the year to reflect on your wins and losses so you can know what it’s going to take to make the new year bigger and better.

Unlike most people who write out a laundry list of “New Years Resolutions” that never get accomplished, you’re going to do things a little differently this time around.

First, invest in a daily action planner. I received an action day planner as a gift during the holiday season. And while I didn’t ask for it per say, I’m always working on refining my personal execution system. I believe this gift will come in handy this coming year and help be more productive.

Second, invest time in clarifying your vision for the year. “Begin,” says Stephen Covey, “with the end in mind.” So ask yourself, “What do I want to be, what do I want to do, and what do I want to own this time next year?” Again, resist the urge to write a laundry list of goals and aspiration. Focus on capturing your top three (3).

Lastly, when it comes to goal setting, take a page from the book of Ray Higdon and ask yourself two simple questions:

What do you want to have accomplished by the end of January?
What do you need to do each day, starting now, to reach that goal?
Then, repeat the process at the end of each month.

Now you have the strategies and tools you need to accomplish your goals for the new year. Take out a piece of paper and answer the questions above. Once you get all you answers, invest in a daily action planner to plot your course to victory.


Volunteer Your Way into a Job


By: Trish Freshwater on April 15th

Did you know that April is National Volunteer month?

When it comes to volunteering, many people immediately think of spending time at a local soup kitchen or pitching in for a day with Habitat for Humanity to help build a house.
While these are important ways to volunteer in your community [as well as gain organizational, planning and management experience], in today’s economy many organizations are hungry for volunteers with professional skills: administrative, communications, marketing, accounting, project management, events coordination, and many more.
Volunteering your talents to any number of organizations – including non-profit, for profit and professional/trade associations – offers you a win-win: not only do you get to feel great for helping an organization and its clients, but volunteering can help you build your network and skills, and help you find a job.

Where to Find Volunteer Work
There are two places to start your search for the right organization that matches your interests and professional goals: student-run professional organizations and the local chamber of commerce.
Student-run professional associations usually seek volunteers to help run the campus chapter. These organizations tend to have a strong relationship with the “parent” professional organization in the area, and often seek student liaisons. Collectively, these professional associations are traditionally interested in helping students advance their careers and can provide contacts to other similar organizations in the area. They can also help you connect with the organizations that they partner with outside of your professional area of interest where you may find meaningful volunteer work.
The local chamber of commerce is another great resource to look into. From online directory listings of member organizations, to monthly social activities where members come to network, the chamber can provide you with direct access to finding just the right organization for you.

Build Your Network
Volunteering for an organization can open many doors. Professionals from many other companies often participate on the organization’s board of directors or volunteer their time. By becoming actively involved in an organization, you will have the opportunity to meet other professionals who may be able to connect you with key people in your career field.
However, making connections will not happen on its own. You will need to show your value to the organization through the projects you help with, and the skills you show off during your volunteer time. This can also help you to find a mentor, or a person who can guide you as you develop your career plans and gain experience. By volunteering, this becomes your time to shine and really make a difference for the organization through your skill set, while meeting and connecting with others.

Build Your Skills
Becoming actively involved in an organization will strengthen your skill set. Even if the volunteer work you do is not completely aligned with your future career aspirations, do not worry! This is a great time to build your transferable skills – the skills that are useful in almost any job situation – leadership, communication, project management and more.
For example, if you help coordinate an annual event, you will exercise your planning, project management, marketing and communication skills. If you get involved in a particular initiative, you might lend your professional expertise by suggesting best practices that you’ve learned about in class or you might have the opportunity to actually put those best practices to use in the real world.

Find a Job
Some of the most enjoyable work I have done has been through my volunteer work; which has led to the beginning of many amazing professional and personal relationships. The relationships that you develop during this time will help to open doors for you in the future.
Perhaps you will get inside information about a job that will post next month. An organization may be looking to hire someone with your exact skill set, and, through your volunteer work, you have proven that you can be an asset to the organization. Moreover, someone you meet may be impressed with your work ethic and values, and he or she will connect you with just the right person to serve as a mentor or contact who knows about a job opening.
Many students are far more interested in finding a paid internship or part-time job because of the obvious advantage of a paycheck. However, do not discount the value of volunteer work as you may even be able to do both.
Ultimately, there is one tenet which remains to be true time and time again: you have to give in order to receive, and there is no greater feeling than giving to an organization that aligns with your values and interests!

Trish is a senior communications manager for Sodexo, a world leader in quality of daily life solutions that contribute to the progress of individuals and the performance of organizations. As a member of the marketing and communications team for Sodexo’s Talent Acquisition department since 2010, Trish is an employment expert who aims to educate job candidates about the hiring process, networking opportunities and the culture of Sodexo. A graduate of Marist College (BA – Psychology) and the University of Southern Mississippi (MS – Public Relations), Trish has never been far from the classroom. As a former adjunct professor for the College of Charleston and professional advisor for the college’s Public Relations Student Society of America chapter, she enjoys helping students reach for their potential and guide them through the process of preparing for their future careers. A lover of technology and gadgets, cookies, chocolate and baking, Trish spends most of her free time raising two small children and competing with husband to obtain the most stamps in her National Parks Passport book. Feel free to connect with Trish or learn more about careers at Sodexo.